Diversity
spurs unique thinking
A vibrant
mix of EMBA students commuting to Hong Kong worth it for this
Beijing-based professional
Twice
a month, Beijing-based Chris Pelyk checks his notes, grabs a bag
and heads to the airport for his regular Friday flight to Hong
Kong. What lies ahead are two days of intense, high-powered business
discussions.
He will be locking horns with international
bankers, challenging the views of IT experts, querying the proposals
of marketing directors, and explaining to gung-ho entrepreneurs
why various plans for mainland expansion will or won't work.
Early on Monday, he dashes for a return flight
to Beijing. No deals have been signed, no investment made, but
he is reinvigorated, buzzing with new ideas, and ready to tackle
whatever the week ahead brings.
“I have a pretty good routine down now,” said
Mr Pleky, whose version of a weekend gateway since August last
year has been to attend EMBA classes and study-group sessions
a t the Richard Ivey School of Business in Hong Kong.
“I pick my favorite seat on the plane and spend
the next three hours studying a couple of cases and reviewing
articles. I am traveling but learning.” By Saturday morning, he
is al set to debate the pros and cons of HR strategies or financing,
sales campaigns and software- in fact anything that a typically
complex case drawn from the modern business world is likely to
throw up.
Mr Pleky knew at the outset that long-distance
commuting would entail special commitment and extra expense. However,
when relocating to Beijing for work reasons, he had been obliged
to turn down a place on the Ivey programme in his native Canada,
so he was ready to move mountains no to miss out again.
For him, the programme offered distinct advantages.
Foremost among them were the case-study method of teaching and
the diversity of the students. His class of 42 includes about
12 nationalities, with a vibrant mix of people form Europe, North
America, Asia and the Middle East. In terms of background and
professional, experience they cover a similarly wide spectrum,
representing sectors as diverse as logistics, banking, high-end
retail and manufacturing.
“The diversity comes out in their different
take on things, the contrasting ideas on how to tackle problems,
and in the discussions on how their different companies operate,”
Mr Pleky said. “Everyone is outspoken and really on top of their
game, so there are some great comments. When that happens, it
really makes you think, and I find there is always something new
to take back to my work [as retail leasing director for the leading
real estate developer Soho China].”
Mr Pleky is mainly finding retailers to let
space in a huge new pedestrian-only shopping street just south
of Tiananmen Square. It will recreate the style and look of Beijing
of around 100 years ago, but with modern architectural elements,
and will have a dedicated tramline running the length of the street.
The project is a joint venture with the government,
and there is a push to open at least part of it by early August,
just before Olympics.
“We own the buildings, the government owns the
street,” he said. “It will be geared to tourist and mid to high
-level shoppers.” Although nominally responsible for leasing,
Mr Pleky, as the only non-Chinese working in his division of the
company, gets pulled into meetings with local engineers, prospective
foreign clients, finance heavyweights and senior officials.
For this, he needs expertise not just about
the intricacies of international business, but also in interpreting
cultural sensitivities and understanding alternative approaches.
“Taking this job was a risk, but it gives me
a real insight into how a Chinese company works,” he said. “I
would never get that in a multinational, where the thinking coming
down from the top is still usually either European or American.”
He said the range of opinions expressed in the
Ivey course ensured that he never fell into the trap of considering
a problem from just one perspective.
“I always compare and can see that some things
won't work in China. And because our group is so diverse in age,
background and types of experience, there is always someone ready
to speak up and point out a possible way around what seem to be
problems or restrictions.” In his seven=person study group, Mr
Pleky has found that the discussion can sometimes switch from
English to Chinese for a few sentences if someone has trouble
getting to grips with certain key points.
“That's fine,” he said. “It's what happens in
most business environments in Asia, and it just reminds me how
international the course is.”
If, for whatever reason, he is not in town for
mid-week study sessions, he takes part via teleconference call.
“As the ‘outsider' on those occasions, I try to contribute a little
more and to have something to say about all cases,” he said.
Realistic
scenarios help build broader understanding
Like
many Hong Kong executives, Juliana Lam has become used to a hectic
travel schedule which keeps her constantly on the go. As assistant
general manager of glove manufacturer Austins Marmon, one week
she might be in New York seeing a major department store buyer,
the next checking on production in a factory in Northern China.
The following month, it could be a sales swing through Europe
or contract negotiations with a prospective partner in Sri Lanka.
But amid all these demands, Ms Lam has one priority
when organizing each trip- to be back home in time for her Ivey
EMBA classes every second weekend.
Soon after starting the programme last August,
she realized that any session missed was an opportunity wasted.
It would always be possible to catch up on reading material or
set texts later, but not to replay the free-flowing class discussions
that analyzed case studies, challenged accepted theories, and
forced each student to examine the wider repercussions of particular
business decisions.
“There are so many different ways of looking
at problems,” Ms Lam said. “Before, I was only seeing things from
the commercial side. I didn't have a clue about some of the terms
the financial guys were using, or might have said IT was just
a tool.” Now, through questioning classmates who work in those
fields and having to justify her own viewpoint or ideas when quizzed
by professors, she is seeing how the management jigsaw pieces
fit together.
“I am gaining practical benefits from the course,
but also a lot of intangibles,” she said. “It is definitely helping
me to understand things in a different manner. And because all
the scenario are realistic, you really have to think about what
is happening in your company and what is going on in the world.”
“She added that, when discussing cases, some
students might express an opinion or suggest a strategy that initially
seemed a bit extreme. For example, they might recommend firing
the board, or throwing vast amounts of extra cash at a lackluster
marketing campaign in the hope of turning it around.
“But the good thing is you get the whole class
reacting,” Ma Lam said. “We have a lot of people with different
cultural backgrounds, and they all have their own point of view.
We're not shy at all, and the willingness among the students to
share their own experiences really helps in understanding all
the different angles.”
SCMP
1 st April, 2008
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