Tripti Ghosh Sharma, Suraj S, Mitali Srivastava, Tarun Chandoke, Prachi Prakash
Length:13 pages (8 pages of text)
Netflix, Inc. (Netflix), the world’s leading provider of subscription video on demand (SVoD), launched its Indian platform on January 6, 2016. Due to its huge population, India represented a lucrative market. Furthermore, the younger generation in India had dynamic consumption patterns that were comparable to those of Western consumers, giving Netflix another reason to invest in the country. However, six months after Netflix’s launch in India, as the initial buzz surrounding the entry subsided, important questions loomed: Would the company be able to meet the diverse needs of Indian consumers? Were the Indian market and consumer seasoned enough to adopt a more sophisticated model of SVoD? How could Netflix get a stronghold in a market that was still grappling with basic infrastructure problems and low Internet penetration, as well as censorship issues? Even though Netflix was a formidable player globally, it was not the first mover in the Indian market and many of its competitors were already doing extremely well. How could Netflix compete and move forward in India?
Chris Kemerer, Brian Dunn
Length:12 pages (7 pages of text)
Netflix Inc. (Netflix) had surpassed Blockbuster, the previous movie rental leader, before making the successful transition to digital delivery of video content. But despite Netflix's success, in 2017, numerous competitors, including both established, mainstream content producers and digital upstarts, were making it difficult for Netflix to recreate its earlier dominance. Critics pointed to Netflix’s slowing acquisition of subscribers and accelerating debt levels. Netflix's chief executive officer was confronted with disruption from a variety of digital rivals. How should he respond? Should Netflix continue to try to be a content producer, competing with Hollywood’s industry leaders? Should it form a partnership with other media companies to align everyone’s incentives? Perhaps it could move into other media content areas outside of traditional entertainment. Further, there remained the question of how to treat its legacy DVD-by-mail business. As the incumbent firm, Netflix needed to respond to competitors and avoid a fate similar to that of Blockbuster.
Fraser Johnson, Ken Mark
Length:19 pages (9 pages of text)
By early 2018, Seattle-based Amazon.com Inc. (Amazon), one of the world’s most valuable companies and the largest online retailer in the world, had grown dramatically since its beginnings in 1994. The company that had started as an online bookseller now sold merchandise and digital content in more than 30 categories, including electronics, clothing, books, furniture, and streaming music and video. It sold its own products and listed products for sale by over two million third-party sellers. It provided on-demand cloud-computing services and offered fulfillment and shipping services to businesses, and it had recently entered grocery retailing through its purchase of Whole Foods Market. With 2017 shipping costs that exceeded $21 billion, the company was working to establish greater control over its supply chain network and capabilities. Amazon was selling a huge variety of products in many formats, and the chief executive officer needed to determine how to structure the company’s supply chain in order to support its strategy and growth objectives. What supply chain capabilities would Amazon need as its business model continued to evolve?
Sean Cleary, Stephen R. Foerster
Length:2 pages (2 pages of text)
A recent MBA graduate had been renting a condominium, and a similar unit next door had just been listed for sale. Now facing the classic buy-versus-rent decision, the young grad decided it was time for her to apply some of the analytical tools she had acquired in business school — including “time value of money” concepts — to her personal life.
Vinay Goyal, S.K. Mitra
Length:6 pages (4 pages of text)
In July 2015, the owner of Anandam Company approached a bank for additional funding to meet the growing requirements of his garment manufacturing firm. The owner was confident about the financial prospects of his firm, with its fourfold increase in revenue and phenomenal increase in profit after taxes over the last three years. In a lengthy discussion with the bank manager, the owner shared the development of his company and the dynamics and growth opportunities of the garment and textile market in India. He believed his firm was performing strongly in a highly competitive industry environment. The bank manager instructed the loan officer to process the loan application as soon as possible and make a decision. Determining the health of the company would involve preparing a trend analysis and a common size statement, interpreting selected ratios, and preparing a basic statement of cash flows. Was the Anandam Company a good candidate for receiving a loan?
Length:6 pages (6 pages of text)
This case discusses the future of the Dove brand and what type of advertising it should use moving forward. The brand has previously launched the Dove Real Beauty Campaign, which focuses on widening the definition of beauty. Students are given the history of the campaign and are asked to assess various options for the Dove brand.
Arpan Kumar Kar, Reema Aswani
Length:14 pages (8 pages of text)
Tech Talk is an electronic content publishing portal that publishes articles on information and communication technologies. The articles cover specialized areas such as business analytics, e-governance, e-commerce, web technologies, big data analytics, software project management, telecommunication systems, business management theories, service science, e-payments, and Internet marketing. As a growth strategy, the co-founder of Tech Talk wants to draw traffic by creating a larger social media presence. He wants to use established strategies, and has the following questions: How should he strategize the interaction with readers on social media? With so many platforms like Facebook, Twitter, and LinkedIn, which ones should he focus on? Should he manage social media marketing in-house or outsource it?
Seok Woo Kwon, Bertrand Guillotin
Length:11 pages (7 pages of text)
In 2016 the chief executive officer (CEO) of Harley-Davidson Inc., the iconic U.S. manufacturer of motorcycles, was facing a constant decline in sales and stock price due to the company's dependence on a mature U.S. market and the natural attrition of its most loyal riders, who were ageing. In May 2017, the CEO needed to determine how to return his global company to growth amid a protectionist agenda and direct business interference from the White House. Should the company expand internationally or not?
Fabrizio Di Muro
Length:13 pages (8 pages of text)
In the summer of 2018 in the United States, Wendy’s faced an important decision related to its international markets. The company had a small international presence; of its 6,537 restaurants worldwide, only 637 restaurants were located in international markets. The company was faced with a saturated and stagnating U.S. market and fierce competition from a number of fast-food rivals, including McDonald’s Corporation, Burger King Corporation, and Carl’s Jr. Restaurants LLC, and the surest path to growth seemed to be an expansion into foreign markets, where fast food was still growing. Wendy’s chief executive officer needed to determine which international market(s) to target and how many restaurants to open in each international market.
Sayan Chatterjee, Dennis Terez
Length:14 pages (7 pages of text)
Tesla Motors, Inc. (Tesla), the electric car company, unveiled its Model 3 in late July 2017 as its stock price continued to appreciate. The Model 3 was priced to sell to the mass market and to potentially compete with the mass-market leaders such as Toyota. The stock market had also responded favourably to Tesla’s decision in 2016 to acquire SolarCity, a manufacturer of solar cells, and its decision to build the Gigafactory, the world’s largest lithium battery plant. Could Tesla justify its sky-high stock price multiple by simply selling electric cars, or should Tesla become a battery company that could fundamentally change the energy storage industry—or for that matter, some other type of company?
Chansoo Park, Vipin Viswanathan, Raadhika Gopinath, Sara Parveen, Mary Furey
Length:15 pages (9 pages of text)
In 2015, Costco Wholesale Corporation (Costco) was ranked as one of the world’s largest global retailers based on sales revenue, second only to Walmart Inc. It had successfully expanded into eight international markets: Canada, Japan, South Korea, Spain, Mexico, Taiwan, Australia, and the United Kingdom, managing to grow despite the turbulent economic conditions prevalent in these countries. Costco challenged stereotypes and employed unconventional business strategies to position itself as a leading transnational retailer. Costco’s business model was crucial to the company’s financial success and expansion over the years. Key company success factors included its membership-based operating model, its focus on low-cost efficiencies, the perceived quality and value of the Kirkland Signature brand, and its philosophy of rewarding human capital. However, as Costco made plans to expand its operations, it faced challenges due to intensified competition in the global retail industry and policies and regulations in local markets that restricted big-box retailers. In this context of uncertain international markets, which markets should it enter next? What was the best entry method for each individual market?
Miao Cui, Yan Zhao, Sitara Aziz, Mimi Xiao
Length:12 pages (8 pages of text)
After recognizing numerous opportunities in the global market, Xiaomi Technology Corporation Ltd. (Xiaomi), based in Beijing, charted its overseas market strategy in 2013. However, opportunities came with challenges, and during the internationalization process, Xiaomi encountered many problems. By 2016, after three years of hard work, Xiaomi had gained more experience than profits. Compared with Xiaomi’s domestic success, Xiaomi’s internationalization strategy was unsatisfactory. How could Xiaomi meet its international goals? Should it establish international strategic alliances, develop its firmware operating system, or consider other options?
Length:12 pages (8 pages of text)
At the end of 2012, the chief information officer (CIO) at UCB, a global pharmaceutical company based in Brussels, started to implement analytics as a service. Between 2012 and 2016, he put this vision into practice, introducing agile sprints and proving the competence of analytics within the organization, and at the beginning of 2016, he felt the company was ready to upgrade its analytics capability. As he prepared to meet with UCB’s chief executive officer in March 2016, the CIO considered how to advise the board as the organization worked to make an impact with analytics and big data against the backdrop of digital turbulence in its strategic environment. How could UCB balance empowerment and bottom-up experimentation with enterprise focus and control? What was the best location for analytics roles and responsibilities within the organization?
Ashita Aggarwal, Renuka Kamath, Sunil Rao
Revised Date:02/27/2014 (Data)
Length:16 pages (9 pages of text)
The co-founders of Evoe Spring Spa need to decide on the positioning of their business in the nascent Indian spa market. Indian consumers perceive spas as an expensive indulgence for the rich, and some spa services are seen as socially and culturally unacceptable. As a result, the co-founders need to build this category by changing consumer attitudes toward spa services. To identify the target segment and the best positioning for Evoe, the co-founders study the market and their competitors and conduct qualitative consumer research. In the end, they must choose from three viable positioning concepts.
Length:6 pages (6 pages of text)
In October 2015, Squatty Potty’s chief executive officer (CEO) launched the first viral video campaign in the U.S. company’s history. In terms of cost, it represented the largest single marketing promotion ever for the company’s home remedy for constipation—a footstool that made going to the bathroom more ergonomic. Further raising the stakes of his decision, the CEO’s three business partners had reservations and objections. The partners worried that an irreverent viral video could be expensive, ineffective, and even offensive to the target markets. For the good of the business, the strength of the partnership, and the efficacy of future marketing efforts, it was critical that the CEO be able to provide credible proof of the campaign’s efficacy. In addition, his ability to critically assess the strengths, weaknesses, and outcomes of the campaign would provide precious insight to shape future promotion campaigns, both online and offline.
Seung Hwan (Mark) Lee, June Cotte, Danae Blanchard
Length:5 pages (4 pages of text)
The CEO of clothing manufacturer and retailer Abercrombie and Fitch defends his decision that the company will not offer plus sizes for women, although extra-large sizes are available for men, because average- to large-sized female consumers do not fit the company’s target market. This insistence on a standard of female beauty as young, svelte, and tall has enraged consumers who have criticized the company, and the CEO in particular, in both the traditional and social media for exacerbating problems of body image and gender stereotypes, especially among teens. Increasing sizes, however, presents not only logistical and manufacturing challenges but may lead to charges that the company is encouraging obesity and unhealthy lifestyles as happened when a competitor, H&M, introduced large-size models and mannequins in its stores. Abercrombie and Fitch’s popularity with its target teen market depends on its promulgation of exclusivity, which in turn depends on its vision of what is “cool.” Yet, in the face of mounting criticism and declining sales, does sticking to the segmentation strategy make sense?
Robert Klassen, Kellie Leitch, Manpreet Hora
Length:9 pages (4 pages of text)
The chief of paediatric orthopaedic surgery was very concerned by the long times that the young patients (and their parents) were experiencing in the orthopaedic clinic. Long wait times tended to aggravate the already pent-up distress and concern that the patients were facing. The chief glanced at recently collected data on service times and wondered how the process could be improved while continuing balancing budgetary pressures to reduce costs. Moreover, any changes couldn't be done in isolation, as her clinic shared resources with other departments. A monthly executive meeting was fast approaching and expectations were starting to run high that her efforts might be able to spur improvements in other departments too.
Kenneth Goh, Ken Mark
Length:15 pages (10 pages of text)
In the spring of 2016, the chief executive officer of Agoda Company Pte. Ltd. (Agoda), a subsidiary of The Priceline Group, Inc., wanted to transform the firm’s human resource practices using data analytics. The idea was not just to get more data, but to use this data to help managers gain insights to make better decisions. The three main focal areas of this exercise were recruitment, performance evaluation, and compensation. As key executives worked at transforming Agoda into an organization that emphasized people and development, they faced various challenges related to collecting, managing, and leveraging large volumes of data.
Length:10 pages (5 pages of text)
In June 2013, The Coca-Cola Company (TCCC) launched Coke Life, a naturally sweetened but sugar-reduced carbonated soft drink. Coke Life complemented TCCC's established product line consisting of Coca-Cola Classic, Diet Coke, and Coke Zero. Coke Life substituted a portion of the sugar component with stevia leaf extract and contained 35 percent less sugar than Coca-Cola Classic. TCCC claimed that “Coke Life is for adults looking for a great tasting Coke but [one with] fewer kilojoules and [that is] sweetened from natural sources.” Affected by governmental interventions, such as the implementation of special taxes and warning labels, the consumption of soft drinks had slowed down significantly, which had caused leading soft drink manufacturers to introduce “green” product modifications of their traditional beverages. When TCCC launched Coke Life, the market for carbonated soft drinks was highly competitive and was shrinking in part due to concerns over soft drinks contributing to obesity and type 2 diabetes. Was Coke Life likely to be successful? Or was it simply a “greenwashed” product in a highly segmented market?
Length:14 pages (8 pages of text)
In 2007, the founders of Airbnb were looking to solve a problem and ended up transforming their idea into a $10 billion company. What started as a quick website to advertise an overnight stay on their apartment airbeds along with breakfast in the morning eventually grew into an online accommodation booking business that spanned the world. Airbnb used its business model to carve out an extremely important space in an already crowded industry. However, along with success came challenges in terms of the scalability of its business model. In 2014, Airbnb was also facing legal challenges by state attorneys general that could make its business model suspect. The founders had to decide whether to defend their business model in a court of law and in the court of public opinion or change it.
Jiayuan Han, Hubert Pun, Wenbin Wang, Hang Wei, Ziheng Zhou
Length:13 pages (10 pages of text)
In October 2019, BYD Company Limited (BYD), a leading Chinese company in the new energy vehicle industry, was pursuing the goal of building a business ecosystem. The firm and its partners jointly launched a blockchain-enabled green ecosystem that delivered new value to customers by issuing carbon points to users who had made efforts to reduce their daily carbon emissions. Users could spend carbon points at partner merchants and get rewards. Blockchain, as the core infrastructure of the project, provided an ideal environment to cultivate a healthy and efficient business ecosystem that benefitted all stakeholders, including the firms, its users, and the environment. With the program still in its early stages, how could BYD and its partners further utilize the green ecosystem’s potential to achieve greater economic and environmental value?
Su Liu, Alex Beamish, Hailing Liu
Length:13 pages (8 pages of text)
Holding a massive beer festival brought the Chinese city of Qingdao and Tsingtao Beer Co. Ltd., China’s most famous beer brand, direct economic benefits and public awareness. However, through the Qingdao International Beer Festival—a natural advertising opportunity—foreign beers benefited as well. To date, Chinese beer brands held less than half of the high-end Chinese beer market. China levied no tariffs on beer imports, which increased the market competition. Were the objectives of Tsingtao Beer and the local government fully aligned with regard to the annual festival? Was the beer festival helping one more than it helped the other? Did it help Tsingtao Beer’s competitors? Should the Qingdao International Beer Festival work to recapture or emphasize some of its own cultural uniqueness?
Futian Chen, Vanessa Hasse, Hong Zhan, Xiaoxiao Liu
Length:12 pages (8 pages of text)
From its humble beginnings as a start-up in China’s Jinjiang County in 1989, Joeone Company Ltd. (Joeone) had grown to become the country’s best-selling producer of men’s pants. Over the past three decades, the company’s founder and chairperson had faced several substantive turning points, including a quality crisis, a period of mediocre growth, and the need to enhance the sophistication of the company’s management approach. These turning points led to continuous business model innovation through the three stages of creation, sustaining innovation, and efficiency. By June 2019, the company was doing very well: an initial investment of ¥720,000 had built a company with sales of ¥500 million by the end of 2003, and the company had been publicly traded since its initial public offering in 2011. Clothes from Joeone’s three brand platforms were sold via direct sales channels in key cities and through major online shopping channels. However, the founder was still grappling with questions of how to align the company’s strategy to ensure its long-term success. Against the backdrop of pressures to further increase efficiency, expand the business (potentially internationally), and respond to changes in the larger competitive and political environment, how could the company sustain its competitive advantage and further improve its operational efficiency and flexibility? What lessons from the past 30 years could be applied to the company’s next 30 years of growth?
Saul Estrin, Christine Cote, Daniel Shapiro, Katherine Nunner
Length:15 pages (7 pages of text)
This case is set in 2018 in China and follows Daimler’s efforts to compete in the Chinese automotive market amidst fast paced changes which are underpinned by state driven efforts at fostering innovation. Testing its leverage as the world’s largest and most profitable auto market, China is aggressively pushing foreign and domestic auto manufacturers towards new and ambitious targets for electrification. At the same time, Daimler has to be responsive to the particular tastes of auto consumers in China, especially their preferences for on-line connectivity which are creating space for players like Tencent, Alibaba, and Baidu to become real competition, threatening traditional car companies’ ability to control the car interface.
Lu Zhang, William Wei, Yanming Liao, Jieyan Song, Yi Wu
Length:7 pages (4 pages of text)
In August 2018, the founder and chief executive officer of JD.com, one of China’s largest e-commerce sites, was accused of sexual assault and was arrested. He denied wrongdoing and was released less than a day later. One week after his return to China, JD.com’s share value hit a 19-month low. In November 2018, the company announced that its customer base had shrunk for the first time since 2014. The impact from the investigation into the alleged assault was unclear. However, the incident took place against the backdrop of the Me Too movement, a time when both traditional and social media were used to publicly launch accusations of sexual harassment and abuse, often against powerful celebrities. The sexual assault accusation complicated the almost singular level of power the founder had over his organization. According to JD.com’s corporate bylaws, no board meetings could take place without his presence. What options did the company have to regain market confidence? What strategies could JD.com adopt to minimize impact from the incident? With the founder at the centre of an international scandal, who was responsible to oversee crisis management at JD.com?
Shumin Yan, Chen Xiang, Linteng Zhou
Length:10 pages (6 pages of text)
Nashwork was founded in July 2013 in Beijing and developed into the largest co-working space company in China by focusing on rapid expansion and internal growth. Nashwork received A-round financing, which was followed by B-round financing one year later, before a series of problems surfaced in the basic operations of the company. By 2017, after three rough years building its customer base and occupancy, the main problem facing Nashwork was its dated and incompatible internal operations system. The company had to resolve issues with the company’s organizational structure, staff, and skill sets to support the company’s strategic transformation.
Jury Gualandris, Julian Barg
Length:18 pages (8 pages of text)
From 2000 to 2019, the department of corporate social responsibility and global supplier management at Huawei Technologies Company Limited had been trying to engage hundreds of Chinese suppliers on sustainability. The department’s effort included orchestrating multiple, diverse, sustainability initiatives, from auditing to contributing to the rollout of a self-assessment tool launched in 2012 by the British Telecom Group (BT). However, the auditing, even when delivered through a joint initiative established by international communications tech companies in 2013, seemed unlikely to cause pathbreaking development in Huawei’s large and fragmented supply network. Initial experiences with the self-assessment tool were proving equally unsuccessful in introducing suppliers to more sustainable products and operations and stimulating engagement among them. Why were these initiatives failing to produce improvement? What else could be done to effectively and efficiently engage hundreds of Chinese suppliers on sustainability?
Stephen Sapp, Willow Yang
Length:16 pages (7 pages of text)
In 2014, Song Weiping, the founder, chair, and major shareholder of the high-end residential property developer Greentown China Holdings Limited (Greentown), based in Hangzhou, China, had started to consider decreasing his involvement in his company. Without any family to provide an obvious successor, Song had to evaluate different ways to leave the business he founded. The alternatives ranged from selling all or part of his holdings to keeping his shares but having someone else manage the company. If he chose to resign his position as chair and remain as a financial investor, he would have to find a suitable successor to act as chief executive officer. If he chose to sell his interest in the company, what criteria should he use to determine the best buyer or buyers? How much should he sell, and how could he determine a fair price?
Length:14 pages (9 pages of text)
In 1993, when the Chinese economy was in a major recession, Beijing’s Greatwall Enterprise Institute was founded by six consultants. The company eventually found its niche providing strategic and operational consulting to the governmental agencies (administrative committees) that managed science and technology parks. These agencies had witnessed explosive growth in China since the early 1990s. In 2019, with more than 350 consultants, headquarters in Beijing, 12 branch offices throughout China, and an annual revenue greater than ¥200 million (US$30 million), Greatwall Enterprise Institute faced new threats and opportunities: its success with so many government administrative committees meant that there was little room for it to grow in this area. The company wondered if it should expand to other local governments and their agencies in China. Or would business firm clients and the international market offer new opportunities?
Xiangyang Ma, Zeng Wang, Tieshan Li, Xianyi Li, Xiaomei Li
Length:16 pages (8 pages of text)
By 2018, NIO Inc. was more than just a car company. By providing high-performance smart electric vehicles and the ultimate user experience, NIO had shown its commitment to creating a pleasant lifestyle for its users and creating a worldwide “user brand.” Based on mobile Internet thinking, NIO created its own unique business model with the user experience at its core.
Unlike Tesla Inc., NIO took only four years from its inception to its launch, while Tesla spent about seven years to achieve this. While NIO and Tesla were often equated, NIO’s founder, Ben Li, specifically differentiated NIO from Tesla with his powerful statement that “becoming the world’s most user-satisfied company is more important than revenue.” To achieve this great value proposal, NIO had to develop its own business model.
Stephen Grainger, Per Hintze
Length:5 pages (5 pages of text)
In 2015, a Shanghai businessman contacted the director of ObiSoft, an American software company, to request becoming the company’s partner in China. Over the next two years, they proceeded to develop the partnership and grow ObiSoft's business in China. The Shanghai businessman became ObiSoft’s partner and master reseller in China. In 2018, the Shanghai businessman proposed moving the company's research and development on software to China, and ObiSoft scheduled an August 2018 board meeting to discuss this issue. What should ObiSoft’s board decide regarding the company’s software development and future in China?
Zhangfeng Fei, Kejing Zhang, Xiaokang Zhao, Ning Su
Length:11 pages (8 pages of text)
In June 2018, the wedding dress industry in Suzhou, China, was confronted with "the harshest clampdown," which required all unqualified wedding dress factories to move out within one week. The initiative from the local government had been expected, although its speed and force were surprising to the founder and chief executive officer of Suzhou Beibao E-Commerce Co. Ltd. (Babyonline). Established in 2012 and engaged in cross-border e-commerce of wedding dresses, Babyonline was unlikely to be affected by the clampdown. However, changes across the wedding dress industry as a result of the initiative had started the founder thinking about issues in the management of his company. At the end of 2015, Babyonline had moved to a make-to-stock system, which lowered costs but seemed to have raised inventory issues. Particularly in recent times, selective selling by some sales representatives had led to structural inventory problems. The founder wondered how he should resolve the inventory issue.
Jingui Xie, Feiyan Jia, Haji Suleman Ali
Length:9 pages (6 pages of text)
In late 2016, HaoDF Online launched an Internet hospital in Yinchuan, China, which, in its first three months, served more than 31 million users and conducted online diagnosis and treatment for almost 1 million patients. The online health care services platform could collaborate with physicians to remotely monitor patient conditions and guide paramedical staff in the decision-making process. However, beyond diagnosis, consultation, and prescriptions, patients needed a physical hospital or clinic for the actual treatment, which led to the first of two major challenges that the company needed to address. The online health care platform could not achieve its full business value and become profitable without collaborating with existing traditional health care organizations, which were reluctant to embrace the online health care system as a medium for interaction with patients. How could HaoDF Online better attract traditional health care organizations for collaboration? Also, dozens of newcomers were entering the market, enticed by the readily available venture investment and funding, which raised a second challenge for HaoDF Online—What business strategies should the company develop to sustain its competitiveness and become profitable?
Junying Liu, Peter Liesch, Xinya Guan, Yubin Zhang
Length:12 pages (7 pages of text)
PowerChina was an integrated construction group that provided investment and financing, planning design, engineering construction, equipment manufacturing and operations management for hydraulic and hydropower projects and infrastructure. According to the company’s data, PowerChina had over 50 per cent of the medium- and large-sized flood mitigation and water supply reservoir construction market worldwide. The aim of the company was to build a world-class comprehensive construction investment group that was globally competitive and of high quality and efficiency. However, the integration of international business and localization in certain markets combined with international and domestic development meant that PowerChina needed to remain cautious and vigilant. PowerChina’s managers were confident with the prospect of its international expansion to accelerate the company’s growth rate, but it was still necessary for them to seriously consider the strategy they should choose in the next phase of their internationalization, and how to upgrade their risk management system in these changing times.
Yibo Lyu, Shaojie Han, Qing Liu, Jingqin Su, Jianen Sun
Length:10 pages (7 pages of text)
In 2012, Sina Weibo stood out from competing microblogging products and developed into the largest social media platform in China. However, in 2013, competition from WeChat, a lack of high-quality content, and the exposure of an excessive number of fake accounts led to difficulties for Sina Weibo. By addressing three aspects of user activity—content producers, content consumers, and the platform operator—Sina Weibo was able to get back on the right track. The platform went from a loss in 2014 to a profit in 2018. However, behind the prosperity, in January 2019, Sina Weibo was facing new threats—namely, the disappearance of Chinese Internet user traffic dividends and competition from rivals Toutiao and Douyin. Sina Weibo’s chief executive officer had to determine how to deal with these new threats.
Thompson S.H. Teo, Jialiang Liu
Length:9 pages (5 pages of text)
In 2018, Changsheng Bio-technology Co., Ltd. (Changsheng), a leading biopharmaceutical company and one of the market leaders in vaccines, was found to have falsified its production and inspection data and to have sold substandard vaccines in the Chinese market. The unethical conduct triggered widespread public anger and immediate government intervention. What actions could Changsheng take to mitigate the effect of this scandal?
Jie Li, Xin (Shane) Wang
Length:7 pages (7 pages of text)
As one of China’s top three major state-owned air transportation companies, China Eastern Airlines Corporation Limited (China Eastern) had built an international brand image with a global influence. With the airline’s unique Shanghai-based globalization, China Eastern’s strategy remained focused on expanding its global footprint. In the face of growing competition from domestic and international rivals, China Eastern strove to carry out cross-border business, strengthen its co-operation with partners in the aviation industry, and accelerate its globalization process. Over the past three years, China Eastern had introduced its “Pacific Plan” and made concerted efforts in expanding its route network and optimizing transit opportunities in the North American market. With the implementation of the Belt and Road Initiative (a global development strategy adopted by the Chinese government), what strategy should China Eastern use to continue to expand its Shanghai-based globalization?
Product Number: 9B20MC033
Publication Date: 05/28/2020
Length:14 pages (10 pages of text)
In 2019, Chow Tai Fook Jewellery Group Limited, one of Hong Kong’s most popular jewellery chains, had recently adopted blockchain, under the leadership of managing director, to address some of the challenges in the diamond industry. In particular, the company had moved from paper certificates to digital certificates; blockchain also allowed the firm to trace the origin of diamonds, eliminating the problem of blood diamonds. In order to continue as a leader in transforming the diamond industry for the digital age, what other changes should the managing director implement? Should the company emphasize its use of blockchain technology in marketing to end consumers?
Product Number: 9B20M047
Publication Date: 03/27/2020
Length: 10 pages (9 pages of text)
Jingdong (JD), the leading innovation-driven e-commerce company and retail infrastructure service provider in China, had rapidly expanded its enterprise procurement market. In the process, however, it faced major issues related to poor customer experience, the high cost of risk control for the value-added tax (VAT), and inefficient invoice management. In early 2018, JD (the supplier of invoices) collaborated with the China Pacific Insurance (Group) Company Ltd. (the receiver of invoices) to launch China’s first electronic VAT special invoice, using blockchain technology to resolve traditional issues associated with paper invoices in the reconciliation of accounts and payments. In the process of developing the electronic VAT special invoice, the president of JD’s enterprise business department, considered how to meet the demands of companies and taxation agencies in a safe, confidential, convenient, easy-to-use, and low-cost manner. What potential challenges might JD face in promoting of its electronic VAT special invoices?
Product Number: 9B20N007
Publication Date: 3/16/2020
Length: 8 pages (7 pages of text)
In July 2019, Green Trend Holdings Co. Ltd. (Green Trend) faced a difficult situation with regard to flaws in the preparation of its proposed initial public offering on the Stock Exchange of Hong Kong. According to the remedy measures raised by the underwriter facilitating the initial public offering process, Green Trend needed to raise additional capital of ¥1 billion with a proposed annual interest rate of about 30 per cent. Of course, the company could have postponed the initial public offering; however, without the long-awaited return following a successful initial public offering, all the efforts taken in past years would be in vain. The uncertainty of the capital market would further complicate the future road to an initial public offering. Did Green Trend have better alternatives?
Product Number: 9B20M117
Publication Date: 06/16/2020
Length: 11 pages (8 pages of text)
In June 2019, the founder and chairman of Shandong Moris Chemical Co. Ltd. (Moris), a leading chemical production group, had to decide whether Moris should diversify into an unrelated industry. Moris’s main business had been the production and processing of brine chemicals. With several of its chemical products dominating worldwide markets, Moris had become a hidden champion in these industry segments. Through the company’s most recent diversification move into water treatment and land improvement, the founder had stretched Moris’s corporate umbrella beyond purely chemical businesses, hoping to transform the negative corporate image associated with chemical industries. Now, he had to determine whether the cultural and creative industries would fit with this strategic aspiration, especially since a move into this area would be the first unrelated diversification for the company.