2018 SYSBS-Ivey International Case Competition & Forum
November 9-11 | Guangzhou
Presented by Ivey Business School of Western University & Business School of Sun Yat-sen University
Sign Up Now. Extended deadline: 11 p.m. September 7, 2018 (UTC+8).
Flying can be a stressful and time-consuming process and any issues are often magnified for travellers with special needs. Such travellers might require wheelchairs, electric carts, or airline personnel to help them navigate the airport and board their planes.
A recent study from Associate Professor Mehmet Begen and co-authors looked at centralization to improve service for air travellers with special needs.